There comes a point in most companies where change becomes inevitable. We're at that point. In the last year we have out grown two warehouses and space really has become a premium. All is not lost however. In August we are hoping to move into a nice new building at the other side of Perth. All good and well but we still have to move!
While the majority of the move will be big bulky furniture and carpet, my job is to worry about the other side of the business, communications infrustructure, the offices etc etc etc. To kick things into motion I phoned a nice chap at BT called Paul in the Business Movers Team who set about organising the move. I wasn't expecting much since last time I loved lines with BT it was a complete disaster. We lost our numbers and were without phones for over a week. I wouldn't want to do it again. Anyhoo back to just now, Paul assures me processes have completely changed now, everything is far more seamless, for example, no more waiting for broadband to be provisioned. Everything is getting done on the one day, and because we were able to identify the existing lines, for far cheaper than we were expecting.
For a change BT have impressed me, lets just see if it all goes as well on the day of changeover!
You do know that about 90% of simultanious provides (i.e getting BB and
phones on same day) fail and you have to wait for all of the orders to be
re-done.